About

I incorporated Think Smart People in early 2023, having successfully built up its sister company Think Smart Accounts since its inception in 2015. Prior to setting up Think Smart, I have over 20 years experience of managing Finance, Payroll & HR departments in the corporate blue chip & SME markets. I have gained a wealth of experience in a variety of roles and industries, including Seton House Group, Thomson Directories Ltd and Infor (United Kingdom) Ltd.

Prior to 2023, Think Smart’s people support solutions were delivered alongside related mainstream accounting products i.e. payroll and pension auto enrolment support. As our Finance Client base has grown, it has become clear that there is an increased need amongst the small business community for support with both legislative and day to day HR requirements. This led me to set up a sister company for Think Smart Accounts which I have called Think Smart People. I have brought on board Lisa McCabe who is someone that I have previously worked with for her HR expertise and together we are able to support both our current client base and future prospective clients.

Both Lisa and I have a passion for helping small businesses by providing the support they need. We have the skillsets to be able to deal with all of your HR generalist requirements, which means simply that we can be your HR partner throughout your business journey.

Lisa has worked within HR since 1999 and has supported both SME and Corporate organisations. She started her career working in aircraft interior manufacturing where she was promoted through the HR Ranks from an administrator to the Group HR and Development Manager. Lisa managed the UK HR function and also supported the facility based in Xiamen, China. Whilst working within the Group she was lucky enough to travel to many of the subsidiary locations around the world including Germany, USA and Xiamen. Since leaving in 2012, she has held HR Management roles within Care, Telecommunications and Cyber Security industries.

Lisa is an experienced and highly motivated HR Manager, Business Partner and Generalist with a proven track record in all aspects of Human Resources in dynamic, confidential and challenging environments.

Lisa’s focus is to work with both Managers and Employees to promote effectiveness and efficiency, meeting the Company’s objectives and values by using a “hands on” approach ensuring legal and accreditation compliance in the Company’s activities.

Michele is a passionate learning practitioner who is committed to delivering learning solutions that drive performance. She believes that the best learning seeks to resolve genuine workplace problems and occurs just enough, just in time.

Michele started her people career in 2016 and has supported large public sector organisations alongside volunteering for the CIPD. She started her career supporting the implementation of leadership and apprenticeship programmes across B&Qs 27,000 strong workforce as well as gaining a breadth of experience in Digital Learning, Compliance Training and Psychometrics. Progressing into senior roles, Michele has supported business change initiatives, designed and delivered Leadership programmes and coaching up to executive levels and managed significant L&D budgets. She has held Learning Management roles within Energy and Defence Technology industries.

Michele’s devotion to Learning goes beyond her professional career, into her own personal development. She has completed accreditations in both Insights Discovery and Roche Martin ECR 360 tools alongside a CIPD Level 5 Diploma. She is currently completing a Level 7 Certificate in Executive Coaching and Mentoring.

Michele has a collaborative approach, working closely with clients to create bespoke learning and organisational development packages to address their challenges.

Nells supports the Think Smart’s Team happiness by wandering around the office, swapping cuddles for treats. If nothing else, she makes a great sweeper-upper